Ian Hilton
Ian HiltonHotel Founder
Sam Banks
Sam BanksAssociate Director
Sam, our Associate Director with an edge! Sam has been a part of the hotel since the tender age of 14 in various capacities. With his 6’6 height, he is instantly recognisable around the building and is always on hand to assist our guests and staff alike with a warm smile (unless perhaps if it’s early morning – he only comes to life around midday.) Having studied Hospitality & Marketing, Sam is always ensuring De Rougemont is continually growing and improving. When he isn’t working, he loves a night out with friends, or jetting off on holiday – with a few sunbeds in-between!
Naomi Wilson
Naomi WilsonOperations & Events Manager
Naomi, our Operations & Events Manager – where do we start?! If you have ever visited the hotel you will most likely recognise her, not only because she is always floating around, but quite simply because she’s so important that she isn’t allowed to have any days off! After joining us at the age of 15, she says has been ’part of the furniture’ ever since. Here nearly all hours of the day and night, Naomi does also enjoy an experience day out with friends and family or visit to the gym. It’s worth also noting that she is easily bought with some homemade fudge!
Nikki Carr
Nikki Carr General Manager
Nikki has been a key part of our team for around 8 years and has the much needed eye for attention to detail. With a background in staff management and achieving excellent customer satisfaction with an open approach Nikki helps our guests make their stay amazing! Outside of Work Nikki enjoys spending time with her fiancé and 2 children who she said are just growing up too quick! You will often catch her planning a social event among friends, family or looking at where there might be a great opportunity to travel to a new destination or country!
Sian Ross
Sian Ross General Manager
Meet Sian, one of our General Managers

With over 18 years of experience in the hospitality industry, Sian brings a wealth of knowledge and passion to her role as General Manager. Her journey in hospitality began at a renowned wedding venue, where she spent a decade managing and organizing a wide range of events. With a 6 year gap Sian took a break and served as a front line MET police officer but her heart remained in Hospitality where she returned to her true passion of looking after guests.

Kevin Greene
Kevin GreeneGeneral Manager
Kevin joined our team part time in 2022 and greatly assists with the day to day running of the hotel. You will often spot him walking around the hotel checking everything is in working order, and even happy to get hands on to ensure everything is just right. Well respected by guests and staff Kevin is always welcoming a friendly chat or open to ideas on how we can improve our already amazing hotel. Outside of work Kevin will be found at his second home in Spain (probably a beer in hand), with his wife or spending his free time on the golf course!
Kamel Benkaidali
Kamel BenkaidaliHead Chef
Meet Kamel, our extraordinary chef with over 20 years of culinary experience. Having dedicated 19 years of his career to our hotel, Kamel’s passion for cooking is unparalleled. Beyond his culinary skills, Kamel’s main passion lies in supporting his family and football, particularly as a dedicated supporter of Manchester United.
Sue Hernes
Sue HernesF&B Manager
Sue is a seasoned professional in the hospitality industry, with an extensive background in managing food and beverage departments and organizing events. With years of experience in various hotels, Sue has honed her skills as an F&B manager, ensuring that every aspect of the dining experience is impeccable. Outside of work, Sue enjoys exploring new destinations and indulging in her love for sunshine on holidays. She cherishes her downtime spent with her two sons and three delightful grandchildren, relishing every moment of family time.
Lisa Rawles
Lisa RawlesFinance Manager
Lisa is our super busy Finance Manager, she keeps us all in check here as well as running a home with three young daughters and two pet rabbits (which were for the children but now she has to look after those too!), we’re not sure how she manages it all! To relax, Lisa loves heading off on camping holidays or to their home-from-home in Devon for some family time, she adores her girls and loves spending time with them. Lisa dreams about going to Australia one day or back to America where she had her honeymoon and a trip to Disneyland is definitely on the cards!